Privacy Policy

1. Who We Are

Street Safe Self Defence Training Co. ("Street Safe", "we", "us", or "our") is operated by Rob and Beth Andress, based in Ontario, Canada. We deliver online safety education webinars for real estate professionals across Canada and the United States.

If you have any questions about this Privacy Policy, you may contact us at:

• Rob Andress — [email protected] · 613-340-8002
• Beth Andress — [email protected] · 613-803-5102

2. Information We Collect

We collect the following types of personal information when you interact with our website or register for a webinar:

• Contact information: your name and email address when you sign up for webinar notifications via our Mailchimp form.
• Payment information: when you purchase a webinar, your payment is processed securely by Stripe. We do not store your credit card number, CVV, or full payment details on our servers. Stripe retains this data in accordance with their own privacy policy.
• Usage data: standard website analytics data such as pages visited, browser type, device type, and approximate location (country/region). This is collected in aggregate and is not linked to your identity.
• Communications: if you contact us by email, we retain that correspondence to respond to your inquiry.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver webinars and send you access links via Zoom.
• To send you webinar notifications, course announcements, and safety education updates (only if you have opted in).
• To process payments securely through Stripe.
• To respond to your questions and support requests.
• To improve our website and course offerings based on aggregate usage data.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use the following trusted third-party services to operate our business. Each has its own privacy policy governing how your data is handled:

• Stripe — payment processing. Your payment data is handled by Stripe, Inc. in accordance with PCI-DSS standards. stripe.com/privacy
• Mailchimp (Intuit) — email list management and webinar notifications. Your name and email address are stored on Mailchimp's servers. mailchimp.com/legal/privacy
• Zoom — live webinar delivery. When you attend a live session, Zoom's terms and privacy policy apply. zoom.us/privacy

5. Email Communications

When you subscribe to our webinar notification list, you consent to receive emails about upcoming courses, safety resources, and relevant updates from Street Safe Self Defence Training Co. You may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email, or by contacting us directly.

We will never send you unsolicited commercial email. We comply with Canada's Anti-Spam Legislation (CASL) and the US CAN-SPAM Act.

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and collect aggregate analytics data. Cookies are small text files stored on your device. You may disable cookies in your browser settings; however, some features of the site may not function correctly without them.

We do not use cookies to track you across other websites or build advertising profiles.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you would like your information removed from our email list, please unsubscribe or contact us directly and we will action your request promptly.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we correct inaccurate or incomplete information.
• Deletion: request that we delete your personal information, subject to legal obligations.
• Withdrawal of consent: withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Canadian residents are protected under the Personal Information Protection and Electronic Documents Act (PIPEDA). US residents may have additional rights under applicable state laws.

9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All payment transactions are encrypted using industry-standard TLS/SSL technology and processed by Stripe's PCI-compliant infrastructure.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our webinars and website are intended for adult real estate professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: